1.This Refund policy shall only be applicable for house booking fee via homebook.my only.
2.Refund will be only arranged under the following reasons:
Loan application is rejected in writing by banks or other authorized financial institutions.
3. Refund will be issued in thirty (30) working days after we receive the refund application by email with proof of rejection letter from banks or other authorized financial institutions .
4.Homebook.my may refuse a refund request if we find evidence of fraud, refund abuse, or other manipulative behavior that entitles apple to a corresponding counterclaim.
Acceptance of this Policy
1.When you are placing an order for any of our products, you indicate that you have read this refund policy properly. This also proves that you agree with and fully accept the terms of this refund policy. We ask you not to place an order with us if you do not agree with the terms and conditions.
2.If any of the above criteria is met, then you are eligible for a refund. Please email us the supporting and we will reply within five(5) working days.